Shipping

Shipping of your parcel:

HOME DELIVERY BY COLISSIMO:

As soon as your parcel has been picked up by the Colissimo network, you will be able to track your parcel at any time thanks to your tracking number which will be sent to you by email once your order has been validated and sent.

Depending on the value and size of your package, it will be delivered to you personally, deposited in your box. If its size does not allow mailbox delivery, it will be made available to you in the post office to which you are attached (delivered against signature and presentation of an identity document).

Deadlines:

Your parcel is delivered to your home within 2 to 4 working days. In the event of absence or if your parcel cannot be deposited in your mailbox, a transit advice note will be left with you so that you can pick it up at your post office (only in metropolitan France).

You have 10 days from the arrival of your parcel in the post office to collect it. After this period, it will be returned to the sender.

RELAY POINT DELIVERY:

We deliver to the relay point of your choice (near your home or holiday destination). As soon as your parcel is taken care of in the relay network, you can track your parcel at any time thanks to your tracking number which will be sent to you by email once your order validated and sent.

You are automatically notified, by email or SMS, of the arrival of your parcel in the chosen relay. You will be able to collect your parcel at the opening hours of the chosen store. Your parcel will be delivered to you against signature and after presentation of an identity document.

Deadlines:

Your parcel is delivered in the Relais of your choice within 2 to 4 working days for Metropolitan France. You have 10 days to collect your parcel after it has been received by the relay. After this deadline, it will be returned to Milk&Pepper. You will be responsible for any costs incurred as a result of this omission.

Shipments and prices:

Free delivery in Metropolitan France from 25€ purchase, 75€ in Europe and 125€ worldwide.

Shipping is carried out under waterproof, tear-proof plastic packaging. Shipping times from the reception of your payment are 24 hours (excluding weekends and public holidays) for products in stock to which it is advisable to add delivery times by the carrier (48 hours on average in Metropolitan France).

Your tracking number will be sent to you by email when your order is dispatched. You can then follow it on the carrier's website.

Rates are based on weight ranges.

INTERNATIONAL:

Please note: possible costs abroad:

Any order placed on the Site and delivered in specific areas may be subject to possible taxes and customs duties which are imposed when the parcel reaches its destination.

These customs duties and any taxes related to the delivery of an item are at the customer's expense and are your responsibility. Please note that by ordering on the Site, you are considered the official importer and must comply with all laws and regulations of the country where you will receive the merchandise. We want our customers to be aware that cross-border deliveries can be subject to an opening and inspection procedure by customs authorities.

Shipping and prices:

The procedure for delivery of parcels abroad is the same as that for delivery to metropolitan France.

However, in addition to your package, we also include a laminated pouch containing the necessary customs documents (3 CN23 and 3 commercial invoices) so that it is not blocked in customs.

However, in addition to your package, we also include a laminated pouch containing the necessary customs documents (3 CN23 and 3 commercial invoices) so that it is not blocked in customs.

The prices of delivery abroad vary according to the inhabited area.

Worldwide Free delivery from 75€ purchase.

The price of clothes delivered abroad (outside the EU) will be reduced by 20% as they will not be subject to French tax (VAT value).

All parcels sent internationally are delivered against signature.

DOM TOM:

All packages sent to the French Overseas Departments and Territories are delivered against signature.

The price of clothing delivered in the French Overseas Departments and Territories will be reduced by 20% since they will not be subject to French VAT (VAT value).

Remain of destinations:

Followed up to delivery for orders in the EU (excluding Greece, Cyprus, Estonia, Latvia, Lithuania, Malta), Switzerland, Iceland, Norway, USA.

For other destinations, tracking is carried out to the French border.